Shopping made simple for clients and merchants.
Use MerchantMind's decision engine to create questionnaire logic that builds a complete shopping cart tailored to the client's preferences and needs.
Create a guided shopping experience
In retail, merchants ask the same questions day after day to make product recommendations. This results in staff sometimes forgetting to ask important questions or missing an upsell opportunity. MerchantMind allows creating questions and highly complex rules to remove human error.
Insert products on MerchantMind backoffice or integrate with our software to pull products with pricing and stock updates.
Streamline the sale process
Build the knowledge as a team and perfect the questions and rules over time to offer an optimum experience for all customers in multitude of ways.
Internal
Ensure consistent quality of customer service
Sales personnel use MerchantMind to ask appropriate questions and know better what products to recommend.
Online
Let customer have the assisted experience from the comfort of their home
Client can take their time to answer the questions to get a list of recommended products. Clients are still unique and can change the products, quantities and choose upsell products acording to their individual preferences.
Hybrid
Let customers fill questionnaire at store and then get additional help from your staff
Sometimes, nothing beats the human connection. Rest assured, MerchantMind offers a convenient PDF printing option. Clients can effortlessly generate a PDF to bring to your store for expedited assistance, ensuring swift and efficient service.
Ensure consistent quality of customer service
Sales personnel use MerchantMind to ask appropriate questions and know better what products to recommend.
Let customer have the assisted experience from the comfort of their home
Client can take their time to answer the questions to get a list of recommended products. Clients are still unique and can change the products, quantities and choose upsell products acording to their individual preferences.
Let customers fill questionnaire at store and then get additional help from your staff
Sometimes, nothing beats the human connection. Rest assured, MerchantMind offers a convenient PDF printing option. Clients can effortlessly generate a PDF to bring to your store for expedited assistance, ensuring swift and efficient service.
Contact
Contact us if you have any questions or wish to register for business or enterprise plan.
Loved by businesses worldwide.
Our software is so helpful that people can’t help but fall in love with it.
Using MerchantMind’s questionnaire was a game changer — I found exactly what I needed without endless searching.
Anna P.Customer
The personalized questions made the whole process fun and simple. I felt like the system really understood my preferences.
Carlos M.Customer
Thanks to MerchantMind, I finally stopped wasting time on products that didn’t fit me. Highly recommend!
Sophia L.Customer
MerchantMind helped us create custom questionnaires that truly engage our clients and boost conversions.
James K.Store Owner
The platform’s logic lets us tailor every question to fit our product line and client needs seamlessly.
Lisa R.Marketing Manager
Since integrating MerchantMind, customer satisfaction has increased — our clients love the personalized experience.
David S.Business Owner
Simple pricing, for everyone.
It doesn’t matter what size your business is, we can find a solution for you.
Starter
Good for anyone who is just getting started.
$0
- Add 25 products
- Add 15 rules
- Track the number of people visiting your questionnaire
- PDF result documents
Business
Perfect for small / medium sized businesses.
$15
- Add 1000 products
- Add 500 rules
- Remove MerchantMind watermark
- Track the number of people visiting your questionnaire
- Track the most popular options customers choose
- PDF result documents
Enterprise
For bigger volumes, custom integrations, SLA agreements, contact our sales team
Frequently asked questions
If you can’t find what you’re looking for, contact our support team and we will get back to you.
What is the pricing?
You can currently use MerchantMind free of charge. Please contact us if you are interested in long term agreements and bigger volumes.
Can I integrate MerchantMind into my own store?
Yes. It is possible to embed the questionnaire into your own web page or direct customers to your store with a filled shopping cart
How do clients access the questionnaire?
When you create a new questionnaire in the backoffice you will get a link which you can embed into your website or display in-store on a tablet.